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PRIMA NEWS > Blog > NDIC blames delayed customer refund on discrepancies

NDIC blames delayed customer refund on discrepancies

Prima News
Last updated: July 1, 2024 8:10 am
Prima News
Published: July 1, 2024
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The Nigeria Deposit Insurance Corporation has said that account name discrepancies on alternate accounts linked to the Bank Verification Number of some defunct Heritage Bank customers are delaying the payment of their insured deposits.
The Managing Director of NDIC, Mr Bello Hassan, told the News Agency of Nigeria on Sunday in Abuja.
Hassan said the corporation had paid a substantial amount to depositors of the defunct bank without BVN account-linked issues.
He called on depositors of the defunct bank who were yet to receive their insured deposit to visit the NDIC’s website and complete their verification forms for their payment.
Hassan said, ”We have already commenced the payment of customers since June 6. We have paid a substantial amount to the customers.
What we leverage in making the payment is the BVN of customers. We trace alternate accounts in other banks and pay them their insured amounts.
”There are some that we have challenges linking up because of some discrepancies between the names and others. We are calling on customers who have not received their alerts in their alternate accounts to come forward and complete their verification forms so that we can pay them.”
On payment of depositors with more than five million naira with the bank, Hassan said they would be paid from the liquidation dividend.
According to him, NDIC has already commenced the process of disposing of the physical buildings and also set the process in motion to recover the loans and advances granted by the bank.
”That is what we (will) use in paying those liquidation dividends. We are not going to wait until we recover everything. As we recover, we will also advertise to say that we will pay liquidation dividends so that concerned depositors will be on the lookout for alerts in their accounts,” Hassan said.
The Central Bank of Nigeria on June 3, 2024, revoked the banking licence of Heritage Bank Plc. CBN said the decision was made due to the bank’s failure to improve its financial performance, posing a threat to financial stability.

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https://punchng.com/heritage-bank-ndic-blames-delayed-customer-refund-on-discrepancies/

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