The National Institute of Credit Administration has charged employers of credit professionals in the country to establish credit awareness desks to boost awareness of creditworthiness requirements for existing and potential credit customers in their businesses.
In a statement from the institute on Sunday, it was revealed that such a desk will bridge the gap between credit grantors/providers and their customers.
The Registrar/Chief Executive Officer, NICA, Prof. Chris Onalo, said, “There is a need for the employers of credit professionals to introduce credit awareness desks or credit counselling desks. There should be a department where credit professionals can have some hours of discussion with the credit customer applicant.”
According to the professor of credit management, who has been consistently advocating for a new economy in Nigeria driven by the credit system, when credit is approved, there should be monitoring to know if the transaction is making good progress or if there are challenges.
Onalo urged the professional credit manager or controller to ask questions on issues like, “Do you have any problems Do you have any difficulty? How is your business going? How prudent is the use of credit to grow or expand a business? The consequences of a failed credit, etc.
“That interface will help to significantly educate credit customers, whether it is those that have borrowed money from financial institutions, or those who are distributors of manufactured products or goods which they have collected from manufacturers on credit terms, etc. So, that desk must be there,” he added.
All rights reserved. This material, and other digital content on this website, may not be reproduced, published, broadcast, rewritten or redistributed in whole or in part without prior express written permission from PRIMANEWS.
Contact: [email protected]
